payment and delivery
The following options are available for payment:
- Payment in advance (you will receive the payment information with the
order confirmation - the delivery time begins with receipt of payment)
-
Payment with PayPal (PayPal also offers the option of direct debit
payment without a PayPal account and various credit card payments)
Delivery:
No delivery packing stations!
The
delivery is made to DE and EU zone 1. The shipment is made as an
insured package by POST BG, for DE as the destination country DHL. According
to the DHL terms and conditions, the target customer is responsible for
reporting transport problems directly to the DHL service center. As a sender, our options are unfortunately limited. However, we will always endeavor to ensure that the goods reach their destination safely.
DHL Customer Service: (the call may incur a charge)
* Mon - Fri from 7 a.m. to 8 p.m., Sat from 8 a.m. to 2 p.m., except on national public holidays. Except for packages: Mon - Sun from 7 a.m. to 8 p.m., including public holidays. Note: The availability of individual services may vary. If you have general questions, please have the following information ready for DHL:
- First name Last Name
- Street, house number
- ZIP / City
For shipment-related inquiries, DHL DE / Post BG also need the following information:
- tracking number
- broadcast content
- sender address
- recipient address
- post number
Post BG - Bulgaria: https://www.bgpost.bg/en
Delivery costs EU:
1*Antenna = Post BG Box 11,00€
2-5*Antennas = Speedy BG Box 16,00€